Policies

RETURNS AND EXCHANGES: Due to sanitary regulations, we are unable to accept returns or exchanges on cosmetic products. If product was received and there was an issue on our behalf, please contact us by email. 

NO REFUNDS. Once you make a purchase with us you are agreeing with terms of service with MBM The Brand and USPS. Any issues with packages will be dealt with your local postal office. 

We do not accept returns for clothing. If an exchange has to be made, please email us at shopmadebymani@gmail.com. Please note we do not pay for shipping back an item for exhcange.
Shipping: Please allow 1-2 Business days to process your order. Shipping takes 2-3 Business days. You will receive a tracking number for your purchase once item has been shipped.   No shipments on Saturday or Sunday - orders placed on these days will ship the following Monday
Contact Information: We are available Monday-Friday 10am-5pm. Any questions or concerns can be emailed to minkbymykel@gmail.com or text Imani at 678-433-3415. Please allow a 24 hour response time for your message.